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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joel-Marie Kusunoki

June 23, 2026

5  out of  5
rating by Joel-Marie Kusunoki
"I love my new State Farm Agent and office. My original State Farm agent passed away after taking care of me for over 40 years and suddenly I was temporarily assigned to another State Farm agent whom I won't mention, and then several months later transferred again to my new and now State Farm agent Nahoku Ahlo. Akila Arecchi from their office phoned me and welcomed me to their business and was warm and so sincere. I really got the feeling that they really DO want to help people. State Farm is great, but the people who work there DO make a world of difference. Akila has been the person I've spoken with the most whenever I call and this office exudes the Spirit of Aloha. Mahalo Nahoku Ahlo and Akila Arecchi. Please keep on doing what you're doing because your Aloha is noticed!"
We responded:
"It’s always sad when a fellow agent passes away and we do our best to make the transition as smooth as possible. Thank you for letting us know we met your expectations by leaving this wonderful review. Akila has been our office manager for years and he definitely earned that leadership role with his work ethic, caring nature & the way he sets an example for the team. Thank you for your trust in State Farm over the last 4 decades. We appreciate your loyalty so much. We look forward to serving you with ALOHA for another 40!!"
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Beverly A

June 22, 2026

5  out of  5
rating by Beverly A
"Akila was so patient, professional, courteous and informative!!!"
We responded:
"Mahalo Beverly for sharing your experience interacting with our office manager, Akila. I have to agree with you, as you described him exactly like I would too! We appreciate you!!"
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Melissa Howard

June 18, 2026

5  out of  5
rating by Melissa Howard
"Reilly is great! It was so easy to walk in and leave with auto insurance, and refreshing to have a real person to work with through the process. Life changing from the online or over the phone insurance process. I'm really happy with my in person State Farm experience."
We responded:
"Thank you Melissa for this amazing review! It’s already a great feeling to help our customers with their insurance needs, but when it’s then recognized with a 5 star review, it validates what we do and really, really, really makes our day!! We appreciate you!
"
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Brandi Akina

June 13, 2026

5  out of  5
rating by Brandi Akina
"I recently made an over payment to one of my policies which I didn’t even realize at the time. Ranya noticed it and gave me a call to clarify if that what i meant to do (which it wasn’t) she reassured me she would take care of it and get it transferred to the appropriate policy. And let me just say she treated the situation as if it was her own money! Although she was getting the run around from the other department she was persistent at making sure they did the correction she also kept me updated and seen it through! She gave amazing customer service and I had the best experience i appreciate her catching my error and fixing it! Thank you Ranya, State Farm is lucky to have such an amazing employee like you!!"
We responded:
"Thank you so much for taking the time to share your experience, Brandi! We truly appreciate your kind words and are thrilled to hear that Ranya provided such exceptional service.

At our agency, we strive to treat every customer with the same care and attention we would give our own family and it’s wonderful to know that Ranya did just that. Her dedication, persistence, and commitment to keeping you informed throughout the process, are qualities we value tremendously.

We are grateful she was able to catch the overpayment, advocate on your behalf and see the issue through to resolution. Your recognition means a lot, and we will be sure to share your feedback with her.

Thank you for trusting us with your insurance needs. We are honored to serve you and look forward to being here whenever you need us!"
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keith bondurant

May 27, 2026

5  out of  5
rating by keith bondurant
"Ranya has been helping me with my vehicles and business insurance for several years. Always an easy and enjoyable experience."
We responded:
"Keith we appreciate your loyalty and being such a wonderful customer for so many years!!! Thank you for this review and doing a shout out for Ranya — she definitely enjoys what she does and it’s wonderful when she gets recognized for it. We wish you continued success with your amazing plumbing business!"
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David

May 12, 2026

5  out of  5
rating by David
"I normally do not leave reviews often, but I truly felt that this office deserved one. Both Reilly Reilly and Ranya Phillips at State Farm have always been incredibly helpful, patient, understanding, and professional every single time I have reached out. They consistently take the time to explain everything clearly, answer all my questions thoroughly, and provide smart recommendations that genuinely make sense for my family and situation instead of just trying to sell me something.

They have helped us with both our vehicles and our home insurance, and every interaction has been positive. What I appreciate most is the customer service. Honestly, I know I could probably find a cheaper insurance policy somewhere else and potentially save hundreds of dollars per year. However, the level of service, responsiveness, kindness, and peace of mind that Reilly and Ranya provide is honestly unmatched, and to me, that makes it worth it. That is exactly why I have stayed with this office and do not want to switch agencies.

It is rare nowadays to find people who are both highly competent and genuinely caring, but these two consistently go above and beyond. Mahalo again to Reilly Reilly, Ranya Phillips, and the entire team for always taking such great care of our family, vehicles, and home!"
We responded:
"Wow wow wow! I practically cried when I saw this review as reading each word made me so happy!!! This is everything we consistently talk about in how we want our customers to feel and the service we strive to provide. Thank you David for trusting our office with your insurance needs, and for taking the time to let the world know of of your experience by leaving this review. We appreciate you and MAHALO you from the bottom of our hearts."
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Danielle Williams

May 9, 2026

5  out of  5
rating by Danielle Williams
"Reilly is amazing 💯"
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david irick

April 19, 2026

5  out of  5
rating by david irick
"Reilly was Amazing! Updating my policy went a lot smoother than I expected. When I transferred to her I was expecting to have to give all my information again: name, vehicle, secret passwords, etc. But no, not today! She had all my info and was ready to help me with the details that needed updating. Super helpful and knowledgeable! Thank you Reilly!"
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Jaxon

April 17, 2026

5  out of  5
rating by Jaxon
"Such great service Ranya 10/10!!"
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Kyle Alexander

April 17, 2026

5  out of  5
rating by Kyle Alexander
"Work with Reilly to get me all set up.

If I were you I would stop looking for another insurance agency/place now and just go here. Its impossible to beat the experience I had."
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Geo

April 16, 2026

5  out of  5
rating by Geo
"State Farm has been outstanding to work with. Every interaction I’ve had—whether it was a quick question or a more detailed request—has been handled with professionalism and genuine care."
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juskins1

April 2, 2026

5  out of  5
rating by juskins1
"Reilly was super friendly, knowledgeable, and professional. She also sent all documents immediately with clear and precise directions. Thanks StateFarm and THANK YOU, Ms Reilly"
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Andrea Fix

April 2, 2026

5  out of  5
rating by Andrea Fix
"Reilly was very helpful and efficient with getting our new policy started . Super easy and I appreciate that !"
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Caleb House

March 18, 2026

5  out of  5
rating by Caleb House
"Super easy to transfer policy, very helpful staff."
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quignon LeChamp (KioneHo)

March 17, 2026

5  out of  5
rating by quignon LeChamp (KioneHo)
"Akila and his team at agent Nahoku Ahlo office are amazing! Put a request in for auto insurance and got a follow up call quickly from Akila. He then helped to get my needs situated with speed and efficiency. I highly recommend this team if you are in need of any type of insurance! Mahalo again!! 🤙🏾"
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Gerald Sistoso

March 6, 2026

5  out of  5
rating by Gerald Sistoso
"Wanted to get a life insurance policy in place and Reilly was extremely helpful in showing all my options and helping me determine the best one for me, plus it was inexpensive and incredibly competitively priced. The process was quick and easy. Everyone in the office was warm and welcoming when I came in too, Akila was really nice also. Would definitely recommend coming here as the people actually care about you and make sure you're taken well care of."
We responded:
"Thank you so much for your review Gerald. Happy to hear that Reilly was able to walk you through your options and that you were able to find a life insurance policy that was right for you and your family. Making the process simple and comfortable is what we strive for and I’m happy to hear we met your expectations. Grateful you trusted our team to protect what matters to you most and we thank you for taking the time to leave this amazing review. "
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Shawn

March 3, 2026

5  out of  5
rating by Shawn
"I initially called looking for information on a good pair of khaki pants, but found myself debating on what type of life insurance coverage I should consider.
Honestly though, Ms Reilly was a pleasure to deal with and laid out all my options in a courteous and professional way."
We responded:
"Your review is awesome! Not sure if Reilly gave your khaki pants tips, but happy to hear she helped you with your insurance! Thank you for leaving this review and also for making me laugh out loud! 😂 "
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Jaeleen Ballesteros

February 27, 2026

5  out of  5
rating by Jaeleen Ballesteros
"Wahiawa State Farm is excellent I would recommend getting car insurances, business insurance and etc. awesome prices and reasonable and great coverages . State Farm wahiawa Saved me a lot of money from my old insurance company .thank goodness I decided to switch to State Farm .. .awesome customer services ,super fast , caring and respectful agents .
AKILA had awesome customer service and was so fast !

If you’re looking for insurance I would recommend wahiawa State Farm !"
We responded:
"Thank you for the fantastic review, Jaeleen! We will most definitely share this with Akila — I know he’ll appreciate all that you said. We are always here to help with your insurance needs so if there’s anything you need, don’t hesitate to text or call! Mahalo again!!!"
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Melanie A

February 9, 2026

5  out of  5
rating by Melanie A
"Great customer service! Akila was friendly and helpful throughout the whole process and efficiently got me insured for a new vehicle I purchased. Definitely recommend!"
We responded:
"We are grateful for your 5-star review, Melanie! Thanks for taking a moment to share your positive rating of State Farm Agent Nahoku Ahlo’s Team here in Wahiawa . "
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Derek Bowles

February 7, 2026

5  out of  5
rating by Derek Bowles
"Great service!"
We responded:
"Thanks so much for the amazing review, Derek! We really appreciate your support here in Wahiawa . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jim Ballard

February 2, 2026

5  out of  5
rating by Jim Ballard
"Very fast and zero complications. Everything was done before I walked in the door"
We responded:
"Wow Jim it’s so wonderful to hear my team had everything ready for you. It always puts a smile on our face when we meet customer expectations and they leave a review for the whole world to see! We appreciate you so much!!! MAHALO!!!"
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Katlyn Papa

December 30, 2025

5  out of  5
rating by Katlyn Papa
"I worked with Ranya & she was amazing! She did all of the work for me & got everything together for me in a day! Would definitely recommend!"
We responded:
"Mahalo Katlyn for letting the world know, through this review, the service you received from Ranya!! She is definitely an asset to our agency as she truly cares about our customers and wants to do all she can to help meet their insurance needs. I know she’ll be thrilled to see what you wrote as a 5 star review is a it’s a great way to end 2025!

Happy New Year!!!"
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Mike 808

December 13, 2025

5  out of  5
rating by Mike 808
"I needed to obtain an insurance document, and Ranya (Phillips) was so helpful during this process! Her customer service was excellent, and every interaction was very genuine. Thank you so much for all the help!"
We responded:
"Mahalo for taking the time to share your recent experience with our Team Leader, Ranya. She truly cares about our customers and your kind words means a whole lot to our entire team. Thank you so much for being a part of our agency family. We’re here for you if there’s anything else we can do for you! Happy holidays!!!"
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Yvonne Mcevoy

December 12, 2025

5  out of  5
rating by Yvonne Mcevoy
"Kimberly Cortez was amazing in helping me today always representing the Spirit of Aloha. Mahalo for all you do"
We responded:
"Aloha Yvonne,

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a positive experience with Kem ☺️!!! Our team is dedicated to providing excellent service and support, and it's always rewarding to hear that our efforts are appreciated.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! MAHALO!"
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Tress Jacinto

December 2, 2025

5  out of  5
rating by Tress Jacinto
"Super helpful and love the patience thank you much with helping me"
We responded:
"Thank you so much for your kind words. We’re so glad to hear you felt supported and taken care of. Our team is here to help and we appreciate you choosing our agency. Do not hesitate to reach out again if you have any questions!!!"